Monthly Archives: December 2013

How one can impact an entire team

http://youtu.be/xzTX_UB2YFcIn October 2001, after delivering two days of training in August, GA, I drove across Interstate 20 to Atlanta. The next 24 hours, during my stay at the Marriott Northwest hotel, were some of the most emotionally turbulent hours I … Continue reading

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The TLS Continuum: The New Focus for the Quality Movement

Peter Pande in his book, The Six Sigma Way, expresses that there is no single correct way to introduce the methodology into your organization. That is never clearer in the wide variation of understanding on what the difference is between … Continue reading

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I Know I am Right. Because it is my job!!!!

Several years ago I walked into my favorite bookstore and was fascinated by a book on the shelf.What caught my eye was the bright orange cover and the band of duct tape across the cover. The book was Chip and … Continue reading

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