The name of this spot is Achieving HR Excellence through Six Sigma, so the natural start of the journey is to attempt a working definition of the term excellence. I have been using the definition credited to an anonymous author which states that
EXCELLENCE is the result of CARING more than others think wise; RISKING more than others think safe; DREAMING more than others think practical; EXPECTING more than others find possible. ANONYMOUS
This is an interactive zone, so tell me how do you define the term excellence? How do you define HR as a center of excellence?